Delivery & Service Information
Free NZ Shipping nationwide
24hr next business day service is available for the North Island. In some cases the South Island will also receive their product on the next business day (depending on whether they ordered in the morning or not) otherwise it will be there within 48 hours.
100% Genuine Product
We have the exclusive distribution rights for fLash Eyelash Serum in NZ. You can feel rest assured that if you're buying directly from us or one of the stockists on our store locator then the product is the real thing.
We here to help
Unlike many websites we have a phone number you can call to chat to someone who works here in our NZ office. If you have any queries please get in touch (Mon - Fri 9am to 5pm NZST).
90 Day Satisfaction Guarantee
fLash Eyelash Serum has a 90 day money back guarantee. If you are not 100% satisfied with the product in the first 90 days you can return it to the place of purchase for a full refund or replacement. For the guarantee to be valid Proof of Purchase is required, the product must be returned and the claim must be made within 120 days of purchase.
If purchased from this website:
Simply contact us at firstname.lastname@example.org to arrange your return / replacement. Once we’ve received the empty tube and/or any unused product to us we will issue a replacement / full refund via the original payment method. Please note that cost of shipping the return back to us must be paid by the customer.