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Yes. Like all the top Lash Serums in NZ, fLash contains a type of Prostaglandin which is a conditioning agent for the lashes. The type of prostaglandin used in fLash only supports locally where it is applied. Unlike hormones, Prostaglandins are only produced locally where they are needed and have a short life span (they’re quickly broken down).

Flash contains a Prostaglandin not a Hormone.

fLash was designed simply to be the most safe and affordable eyelash conditioning serum available. Created by a medical doctor, fLash has also been ophthalmologist tested and is safe for sensitive eyes and for use with contact lenses.

Each tube of fLash contains 2mls of lash serum which is a full 3-month supply.

After your product is open, it will last 9 months with no degeneration of impact. If your product is unopened, it will last 3 years. The active ingredient will not be effective after 3 years.

For any further queries please contact us at: [email protected]

Like many serums and cosmetics, fLash has not been tested on pregnant or breastfeeding women. We like to take a conservative approach, and although fLash does not contain any harsh chemicals or hormones and only acts locally (at the lash follicle ), we recommend that if you want to use it you should consult your physician before use.  

It is not recommended to use fLash during chemotherapy, however many people turn to fLash to help support and enhance their lashes after their treatment is finished.

Flash is safe to use on brows, however it formulated specifically for use on lashes. The skin around the brow area is thicker than the skin around the lash line hence why there are different serums on the market for both areas. We have many customers who have successfully used Flash on their brows, however individual results may vary.

Some people may experience mild side effects which should resolve when you stop using the product. 

Do not use if mild or moderate redness occurs, discontinue use or at least stop temporarily until symptoms resolve.

If severe swelling, redness, pain or change in vision colour occur, discontinue use and consult a physician. 

For any further queries please contact us at: [email protected]

90 Day Satisfaction Guarantee

fLash Eyelash Serum (12 week supply, 2ml size) has a 90 day satisfaction guarantee. If you are not 100% satisfied with the product in the first 90 days you can return it to the place of purchase for a full refund or replacement. For the guarantee to be valid Proof of Purchase is required, the product must be returned and the claim must be made within 120 days of purchase.

If purchased from this website simply contact us at [email protected] to arrange your return / replacement. Once we’ve received the empty tube and/or any unused product to us we will issue a replacement / full refund via the original payment method. Please note that cost of shipping the return back to us must be paid by the customer.

The fLASH Eyelash Serum Mini (6 Week Starter Supply, 1ml size) is exempt from this guarantee as the product does not last for 90 days.

fLash Mini Eyelash Serum (6 week supply, 1ml size) Returns Policy

If you experience a negative reaction to the product, or if the packaging is faulty or damaged, please contact us at [email protected] to arrange a return / refund or replacement. For the guarantee to be valid Proof of Purchase is required and the claim must be made within 50 days of purchase.

Please note that while sensitivities are rare, some users experience mild redness and itchiness if they are a first time user of fLash Eyelash Serum. If this is the case we recommend reducing usage to every 2-3 days until it is phased in. If sensitivities continue, stop using the product immediately. If you have any questions feel free to contact us at [email protected] or see the FAQ’s on our website for more information.

No. Sunken eyes (fat atrophy) is a possible side effect of Bimatoprost, which is used in long term, higher concentration glaucoma treatments. Flash does not contain Bimatoprost.

Water/Aqua, Hydroxyethylcellulose, Glycerin, Panthenol, Hydrolyzed Soy Protein, Butylene Glycol, Carbomer Polysorbate20, Palmitoyl Oligopeptide, Palmitoyl Tetrapeptide-7, Sodium Hyaluronate, Soluble Collagen, Dehydrolatanoprost, Hydrolyzed Wheat Protein PG-Propyl Silanetriol, Disodium EDTA, Phenoxyethanol, Ethylhexylglycerin.

Water (Aqua), Butylene Glycol, Synthetic Beeswax, Acrylates Copolymer, PVP, Copernicia Cerifera (Carnauba) Wax, Sucrose Polystearate, Stearic Acid, Behenyl Alcohol, Silica, Triethanolamine, Polysorbate 80, Phenoxyethanol, Hydrolyzed Keratin, Magnesium Aluminum Silicate, Sorbitan Sesquioleate, Squalane, Caprylyl Glycol, Glycerin, Ethylhexylglycerin, Hexylene Glycol, Aloe Barbadensis Leaf Extract, Sodium Dehydroacetate, Disodium EDTA, Urea, Laureth-21, Saccharide
Hydrolysate, Alanine, Glycine, Magnesium Aspartate, Diethanolamine, Creatine, Citric Acid, Sodium Benzoate, Sodium Sulte, Potassium Sorbate.May Contain + / - : Iron Oxide (CI 77499)

We have the exclusive distribution rights for fLash Eyelash Serum in NZ. You can be assured that if you're buying directly from us or one of the stockists on our store locator then the product is the real thing.